How long does the Google Business Profile verification video need to be?+
Google says at least 30 seconds, and it must be one complete, unedited recording with no breaks. There is no published maximum. A walkthrough of two to three minutes is usually enough to show location, signage and proof of management without rushing.
Can I upload a pre-recorded video for verification?+
No. Google states that pre-recorded videos are not allowed and that you cannot record offline and upload later. The recording starts inside the Get verified flow on your phone and is uploaded from there.
Can I do video verification from a desktop computer?+
The video must be recorded and uploaded from a mobile device through your Business Profile. If you begin on desktop, sign in on your phone with the same Google Account, open the profile and continue from Get verified.
What must a storefront verification video show?+
Three things: the surroundings that confirm the map location, such as street signs, building numbers or nearby businesses; proof the business exists, meaning permanent signage with the exact profile name; and proof of management, such as opening a cash register, kitchen or storage room, or using a point-of-sale system.
What must a service-area business video show?+
Street signs, landmarks or other identifiers at the business address; the professional tools, equipment, workspace, business cards or branded apparel you use; and proof of management, such as performing a service, unlocking a branded vehicle, or showing a permit, invoice or utility bill that matches the profile name.
I run my business from home. What do I film?+
Google says a home-based service-area business can record landmarks and signs in the immediate neighbourhood to confirm the address, then show tools, equipment or branded items and a matching business document. Do not film empty land or a plain door with no identifiers.
What should not be in the verification video?+
Google lists bank account, tax or ID numbers, private information about you or others, and other people's faces. Record outside busy hours and keep the camera on fixtures, doors, equipment and documents that show only the business name.
How long does Google take to review the video?+
Google says the review can take up to 5 business days. You are notified whether the verification was successful, and if it was not, the reasons are shown under Review issues on the profile.
My video was rejected. What do I do?+
Tap Review issues on your phone, read each reason Google lists, then record a new video that includes everything from the first recording plus the missing evidence, in one continuous take. Google's own examples of missing items are: business name not visible on the storefront, no nearby area shown, and missing proof of authorization to operate the business.
What if the business sign does not match the profile name?+
Google requires the name in the video to match the name on the Business Profile. Correct the profile name to match the permanent sign before recording. If there is no permanent on-site signage at all, Google says the business should be listed as a service-area business instead of a storefront.
Why was I asked to re-verify after editing my profile?+
Google says changes to business information can require re-verification to keep the profile accurate. Follow the verification method shown on your profile again. It is a standard check, not a penalty.
Can I delete the verification video afterwards?+
Yes. On your phone, open the profile, tap More, Business Profile settings, Advanced settings, then Delete videos under Video uploads. Google says it will delete the video later if you do not.
Is video verification available for online-only businesses?+
No. Google says a business that operates online only with no in-person contact is not eligible for a Business Profile and cannot be verified by any method.
