Change Your Google Business Phone Number

Sign in to the Google Account that manages the profile, open your Business Profile on Google Search or Maps, select Edit profile, then Contact, update the phone number and select Save. Google reviews the change before it appears.

Google says edits usually take up to 10 minutes to review, but sometimes up to 30 days. If your change still shows as pending after that window, it is worth checking your edit status and, if needed, contacting support.

Pending means the edit is still under review. Google reviews changes to confirm accuracy, and number changes can take longer because Google takes extra steps to protect profile integrity. Do not resubmit repeatedly; that can reset the review.

Google may not approve a change if it cannot confirm the number is accurate, if the number is a fax line, or if it looks like a call-tracking or shared number that breaks the guidelines. You may be able to appeal a rejected edit.

Google says you can edit some fields, including the phone number, on an unverified profile, but to edit everything and to keep changes stable you should verify the profile first. On an unverified profile a number change may not stick.

Yes. Google accepts mobile or landline numbers as the primary number. It does not accept fax numbers. You can add up to two more phone numbers in addition to the primary one.

That usually means Google updated the profile from another source it trusts, or the edit was not approved. Check the Edit profile section for a Google update alert, confirm the new number matches your website and listings, then re-save.

Yes. In addition to the primary business number you can add up to two more numbers. They must be mobile or landline, not fax. The primary number is the one shown most prominently to customers.

Open your Business Profile, select More, Business Profile settings, Advanced settings, then under Phone number turn on Don't show. The number stays on the profile for Google but is hidden from the public listing.

Use it with care. Google wants the primary number to be your real business number that rings directly. A forwarding or tracking number is safer as an additional number, with your true business number kept as the primary, to avoid a mismatch that can trigger a rejection.

That is usually a Google update from another source or a pending review. Compare the dashboard number with an incognito search. If they differ, look for a Google update alert in Edit profile and confirm your number is consistent across your website and directories.

If the edit is still stuck well beyond 30 days, open a case through Google Business Profile Help at support.google.com/business/gethelp, describe the change, when you made it, and that it is not publishing, and include your profile details.